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All our courses are packed with valuable content

  • They've been successful LIVE in over 20 countries
  • We receive high Evaluations from Participants

    Scroll down to see the outlines

    • AI is no threat if your Interpersonal skills add value!
  • Scroll down to see!

  • Brilliant CUSTOMER Service
  • Professional TIME Management
  • Credible CHANGE Management

    • A unique opportunity to work with Tony Hunt MA, international management consultant and master trainer.

    All our courses are packed with valuable content

  • They've been successful LIVE in over 20 countries
  • We receive high Evaluations from Participants

    Scroll down to see the outlines

    • AI is no threat if your Interpersonal skills add value!
  • Scroll down to see!

  • Brilliant CUSTOMER Service
  • Professional TIME Management
  • Credible CHANGE Management

    • A unique opportunity to work with Tony Hunt MA, international management consultant and master trainer.

    Time Management Seven Modules - Over 2.5 hours of strategies, tips and techniques. BOOST YOUR CREDIBILITY BY HOW YOU MANAGE YOUR TIME - AND THAT OF OTHERS!

    Save YOUR Time and the time of OTHERS. Balance your life. Keep the great things - lose the Time Wasters - and enhance your Credibility with your colleagues.

    It's YOUR TIME and they're not making any more of it, so TAKE CONTROL!

    • A simple TIME LOG will show you what you really do all day - and you'll be amazed! Is this really how you want to spend your time?
    • ASSERTIVE PRIORITISATION - Make sure it's you, not others, who choose what you will be doing - and when you will be doing it
    • Control your diary by 'RING FENCING' time slots
    • Still doing paperwork and filing? Become more efficient and effective
    • The amazing 'PARETO PRINCIPLE' allows you to prioritise exactly what you do each day, and to keep track of the vital tasks that define your importance to other people
    • Powerful EMAIL PROTOCOLS further strengthen your professional credibility! With that credibility comes greater effectiveness, as people respond better to you
    • DELEGATION - is absolutely the best time saver of all. Get it right! Our clever techniques save you lots of time and when used creatively, they motivate others to succeed - a genuine win/win!
    • TOO MANY MEETINGS? Control them with our five-stage meeting plan format. This brilliant method will reduce their length by at least 50% - and have people wanting to attend your meetings!
    • Create a 'TIME VOCABULARY' using simple-to-understand Project Management concepts

      Dozens of tips and suggestions - implement many of them immediately! Other ideas may take more time to roll out, but once you are on your way, you'll quickly begin to see their value. Then, track your progress with our carefully developed QUIZ QUESTIONS and ASSIGNMENTS. You'll quickly see how to modify and reset the way you do things. And there's more! You'll reduce YOUR STRESS LEVELS, sharpen your daily routines, and create a greater sense of overall MINDFULNESS. Embrace your future - and on your terms!

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    TIME Management

    FREE MODULE - Brilliant Customer Service

    MANAGING CHANGE Nine Modules - over 2.5 hours of STRATEGIES AND TACTICS to make you the CREDIBLE CHOICE to manage significant CHANGE in your organisation

    Develop your professional credibility so you can guide the process with confidence. The strategies in this programme are vital tools for any manager. Managing Change involves testing your CREDIBILITY to its limit. Those who report to you must trust your leadership, and your superiors will be judging your competence!
    • Initially, remember that most of us resist Change, even positive Change. We show you how to turn initial resistance into a positive response
    • Take your people with you. Develop a convincing RATIONALE for the Change
    • Your Change process must be TRANSPARENT and INCLUSIVE. We show five established models of moving the Change for you to choose
    • Using your model, we'll create the 'ROAD MAP' of the steps to define that Change
    • We define your company-wide VISION (where you are going) and your new MISSION (how you are going to get there)
    • WE will involve everyone! Using PSYCHOMETRICS helps here. We'll recommend some of the most appropriate tests to assist you.
    • Select and induct your 'AMBASSADORS' - these people can move mountains for you - but select them carefully
    • We ensure that any Change mechanisms reflect the concerns of all who are involved and affected
    • We need LEADERSHIP and MANAGEMENT skills. Do you and your Change teams have them, or must you enhance your skills before you implement the Change?
    • And finally, can you 'HOUSEKEEP' the Change to prevent everyone from reverting to previous habitual behaviours?

    Our many QUIZ QUESTIONS highlight the most important concepts, while our thought-provoking ASSIGNMENTS enable you to adjust and amend your ideas

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    Change Management
    THE BRILLIANT SUITE BUNDLE

    People Focused skills that Artificial Intelligence (AI) can't replace. Each single topic £25, the full suite only £50.

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    TIME MANAGEMENT. Proving your EFFICIENCY and EFFECTIVENESS

    £25

    You are welcome to join this course - click here
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    CUSTOMER SERVICE

    Make the MAGIC! Direct CUSTOMER CONNECTION. See the difference immediately

    £25

    You are welcome to join this course - click here
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    HOW TO MANAGE CHANGE The choices the experts make - Define your CREDIBILITY!

    £25

    You are welcome to join this course - click here

    ALL PURCHASES ARE SECURE AND SAFE ON SHOPIFY. ONE COURSE £25 - THE BUNDLE OF THREE ONLY £50

    25% discount when you take any combo of FIVE or more courses


    Click here to take the Bundle for only £50.00

    UK Webinars

    UK WEBINARS BLOG MAY 26, 2026. The Professional Supervisor

  • A good supervisor combines people skills with operational discipline. That balance is where many new supervisors struggle. Some focus heavily on tasks and forget that people need coaching, recognition and sensible support. Others want to be liked, avoid difficult conversations and let performance drift. Neither approach works for long.

  • The strongest supervisors do three things consistently. They make expectations clear, they follow through, and they treat people fairly. These are not glamorous skills, but they are the ones that keep teams effective. Staff can cope with high standards if those standards are reasonable, explained properly and applied consistently.

  • Clarity is often the first test. Team members should know what good work looks like, what the priorities are this week, what must be done first, and where they can use judgement. A supervisor who gives vague instructions, changes direction without explanation, or assumes people can read between the lines creates frustration very quickly. Clear supervision saves time, reduces repeat mistakes and improves confidence.

  • Follow-through is just as important. If a supervisor raises an issue but never comes back to it, staff learn that standards are optional. If they promise support and do not provide it, trust drops. A good supervisor does what they say they will do. That sounds simple, but it is one of the clearest signals of credibility.

  • Fairness is the quality that turns authority into respect. Teams notice very quickly when one person gets away with poor behaviour while others carry the load. They also notice when a supervisor listens properly, checks the facts and makes decisions without favourites. Fair does not always mean identical. One employee may need more guidance than another. But the principle must be consistent and visible.

    • Meet Your Course Presenter Tony Hunt MA (Leeds, UK), MIPD, MILM, MPSO,

    I'm a university teacher, a business owner, a successful management consultant, a writer and seminar presenter.

    Each year, and for over thirty years, I've regularly facilitated more than a hundred seminars, courses, conferences and workshops - all of them face to face, and many of them with hundreds of delegates.

    In all, I have delivered well over two thousand presentations, seminars, facilitations and conferences in over thirty countries - and I'm delighted to say that my delegate evaluations over that time average over 9.0 on a 10 point scale. (With regard to this statement about my evaluations: much of my work has been with American seminar companies whose minimum evaluation requirements for their presenters is 8.7 on a ten point scale. I constantly exceeded that standard.)

    This extensive, possibly unequalled practical experience has given me a powerful understanding of how organisations of all kinds operate. You'll find this experience is reflected in the high-quality content of these courses.

    From a Leadership programme with the World Bank in Zagreb Croatia to addressing eight hundred franchisees at a conference at Eurodisney, Paris.

    I've coached CEOs as they've moved into demanding new roles, and I've delivered some forty seminars to the UK's Child Support Agency. I've worked with sales and manufacturing companies of all kinds, from FMCG to Shipyards, from Fragrances to Pharma, with TV, radio and media companies, universities, hospitals and service providers of all kinds.

    I've also had the privilege of being engaged to work in some particularly sensitive areas - with government, intelligence, security and military organisations in the UK and elsewhere.

    Have a look at 'A Traveller's Tales' below. It will give you a better idea of the range of my experience. I've also added part of my client list as well as some specific examples of my engagements.

    For most of my adult life, my family and I have lived in the English Lake District. There, I've been able to enjoy walking, climbing, sailing, fishing and many other outdoor activities.

    I'm a published author of novels, short stories and plays. I work as a voice-over artist on a well-known website - as well as for several TV programmes - some on prime time UK television. I narrate poems, short stories and novels for Amazon Audible. and I'm a founder member of the UK Professional Speakers Association.
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    Meet Your Course Presenter Tony Hunt MA (Leeds, UK), MIPD, MILM, MPSO

    I've challenged, assisted and guided some of the world's most competent and demanding managers. (Allow me to share my expertise with you.)

    Agfa Dubai | Agfa UK | Al Reyami, UAE | Baker Tilly | PWC | Thomas St John | Bartlett Scott Edgar | British Woodworking Federation, UK | European Conference, Eurodisney (800 delegates) | Baxter Healthcare (Brussels) | Merck | (Netherlands) | Pfizer (UK and Switzerland) | Broadland Housing Association | GSK, Cambridge Consultants | Communique Global | Daimler Chrysler Financial Services | Department of Health, UK | DHL Brussels and London | Dubai Internet City| Dubai Media City| Dubai Ports, Customs & Free Zone Corporation | Dubai Quality Group, Knowledge Village, UAE | Fourmarketing | Freightliner | GlaxoSmithKline | Global Home Loans | Hounslow Education Centre | Barclays Bank | Lloyds Bank | Bank of America | Rabo Finance, India | GCHQ UK | ILEX Oxford | |LEDU (Belfast NI) | UK Border Force | Legal and General | Loughborough University | The Open University |Medical Research Council | Atomic Energy Authority, Harwell | BNFL, Sellafield | Ministry of Defence, RAF (EWAD) | RAF Hendon| US Marine Corps, Japan and Germany | Royal Navy of Oman| Railway Safety (RSSB) | Rutherford Appleton Laboratories | SITS | The Child Support Agency | The Jockeys' Employment and Training Society | The Professional Cricketers' Association | The Professional Footballers' Association | Rugby Football Union | WBB Minerals | South Yorkshire Passenger Transport Executive| UK | Pacific Controls | Philips Projects| The Knowledge Brokers | The Ritz Carlton | The AC Nielsen, Sharjah | American University of Dubai | Rabo Finance (India) |Bangalore Chamber of Industry and Commerce ! CNBC TV18 (Mumbai) | Continental Can (Saudi Arabia) | Crown Jeddah Beverage and Can Company (Saudi Arabia) | Dubai International Finance Centre (DIFC) | Dubai Quality Group | Dubai Holdings | Dubai Media City | DuBiotech | Dubai World Trade Centre (DWTC) | EMC Computers | Eqarat, UAE | Fonterra in Dammam KSA, Dubai and Addis Ababa | Estee Lauder Co MEA | ERAM International | ITC Grand Hotel, Mumbai | Jawad Business Group, Bahrain and Kuwait | Knowledge Village, Dubai | MahaTransco, India | MBC (Middle East Broadcasting), Dubai | Muscat Electricity Distribution, Oman | Oman Chamber of Commerce | Pacific Controls, Dubai | PDO Oman | Pepsico (Dubai Refreshments) | The World Bank, conference in Zagreb | Weigandt Consulting, Simferopol, Ukraine | PHD Chamber of Commerce, Delhi | Princeton Academy, Mumbai | NSA, UK | Qatargas | Rotary Clubs of India | SAP World Tour Brussels (primary speaker) | Sidvin Bangalore | Tatweer Dubai | Tecom Industries Dubai | Tyco Thermal Controls | Watani UAE | World Trade Centre Mumbai | Zayed University, Dubai
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    Time, Change and Customer Management - UK Webinars
    Some of the creative and challenging people whose high expectations have made these webinars possible

    A Traveller's Tales

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    The Hotel Balustrade in Zagreb, Croatia

    Here in Zagreb, I led a two-day Leadership conference for the World Bank. The 30 delegates were from Saudi Arabia and the Gulf States as well as from seven or eight Eastern European countries,

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    The Professional Footballers' Association in conference at The Belfry, UK

    We devised and then introduced the the first ever Outplacement service for professional footballers, 'Managing the Transition'. We have been delivering that programme successfully for twenty years. We've also worked with professional athletes from other sports (Cricket, Rugby Union and Horse Racing) to assist them in making a timely move into alternative careers. 

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    The Japanese way of adding value to simple things:)

    Opening a seminar for US military personnel in Japan, I asked my attendees to create a 'simple name card'. Akemi. one of our attendees, was an Origami superstar!

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    Abu Dhabi - Senior Female Managers' conference

    A five-day programme to introduce and develop new managerial skills - truly shifting perceptions. The world is changing! Now, more than ever, it is the skill set that matters, not gender or cultural background.

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    Dubai World Trade Centre - the finest training course lunches ever!

    I really enjoyed this complex four-day facilitation with the senior management team of the Dubai World Trade Centre. The DWTC's executive chef was one of the attendees, and every day he made sure that his own team's expertise was proudly displayed.

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    Mumbai, India - Sometimes it's not really work

    After a rigorous session with the executive team of the Maharashtra State Electricity Board, one engagement out of many on a tour of India's great cities, I enjoyed a swim and then a cool drink while I watched the sun go down.

    Two model participants (literally!)

    These gentlemen were already waiting when I arrived. They stayed all day remaining silent, attentive and very still long after everyone else had left the conference.

    I asked them if they'd enjoyed the day. They made no reply except to smile fulsomely. 'My work here is done,' I told myself as I left for my next engagement.

    Time, Change and Customer Management - UK Webinars